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Deployment Services
Terminals Direct deployment services can be customized to meet all your demand requirements order by order. Whether you are looking for a supply program for your merchant in which you will share revenue on with Terminals Direct while we do all the work or full deployment services, Terminals Direct delivers dependable and manageable solutions. Contact Robert Heinrich, VP of Sales, for more information.
PinPad Encryption Services
Terminals Direct is a certified encryption facility utilizing the ANSI X9.8 and X9.24 Security Compliance Guideline (TG-3).
Equipment Repair
Terminals Direct is your one-stop source for the repair of payment systems that are under warranty or out-of-warranty. We also handle refurbishment and specialized adaptation (re-work or enhancement) of equipment. Client Services repairs thousands of pieces of equipment each month, and we can substantially expand capacity as needed for growth or special projects.
Terminals Direct offers a comprehensive repair program for all of its POS payment solutions. Our equipment repair program not only covers the repair work but also the tracking and life-cycle management of equipment through Terminals Direct's process.
Every unit returned to Client Services for repair undergoes a comprehensive diagnostic process to isolate defective or weak components. Terminals Direct-trained technicians follow precise procedures to repair equipment, and use genuine Terminals Direct components.
Each piece of equipment is re-manufactured to like-new condition and carries a full one-year warranty. Our standard service includes not only replacing the failed component but also cleaning all other components, replacing worn components, installing all Engineering Change Orders ("ECOs") and testing equipment to ensure that it is operating according to specifications.
Customers value Terminals Direct repair services due to the completeness and rapid turnaround of the repairs. Because we have immediate access to all the Terminals Direct engineering specifications and the entire history of a product's equipment maintenance, you are assured of accurate and timely service.
Repair Program Services at a Glance
- Repair of non-Terminals Direct equipment
- Authorized Terminals Direct Warranty Center (featuring genuine Terminals Direct parts)
- 90 day warranty on all out-of-warranty repairs, except End of Life products
- Service and repair for the complete line of Terminals Direct equipment
- Terminals Direct Worldwide Service and Training Center
- Repairs include in and out of warranty, equipment upgrades, cleaning and testing, Out-of-Scope, and on-site service
Manufacturer Warranty Service
- Lipman-Nurit
1-year terminal and printer. Call 1-800-4-LIPMAN for warranty service.
- Verifone-Omni
5-years terminal. 13 months for printer. Call 1-800-233-0522 for warranty service.
- Hypercom
5-year terminal. 12 months for printer. Call 1-888-265-2220 for warranty service.
- Dassault-Talento
13 months terminal and printer. Call 1-888-710-0100 for warranty service.
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© Copyright 2005. All Rights Reserved. Terminals Direct, Inc. - Toll Free (800) 440-1952 - Fax (520) 884-1093
3824 S. Evans Blvd - Tucson, Arizona 85714 - sales@terminalsdirect.com